Re: Internal microphone has disappeared after installing Windows 10

September 19, 2016, 8:07 am

≫ Next: Front Audio / Headset Jacks Not Working

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thanks for the reply,

 

Thanks for performing troubleshooting. I understand that microphone is still not functional.

 

Please try few steps recommended below.

 

A) Press Window and X keys together, click on ‘device manager’

B) Expand ‘Sound Video and Game Controllers” and right-click on ‘High Definition Audio Device and select ‘uninstall’.
C) Restart the computer and check the issue status

 

If the above steps do not work try the steps mentioned below.

Go to Control Panel->‘sound’-> ‘recording’ tab -> select 'Realtek High Definition Audio microphone' and click on ‘properties’ ->on the ‘microphone’ pane select the ‘enhancements’ tab -> click the check box ‘disable all sound effects’ then click ‘OK’

 

 

Let me know if this works,

 

Have a great day!
 

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Front Audio / Headset Jacks Not Working

September 19, 2016, 8:23 am

≫ Next: Re: Sound issues

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Hello.

 

My audio / headset jacks on the front panel of my PC running Windows 8.1 will not work. I had the Beats Audio Panel installed and was using the IDT High Definition Audio Codec and had rear sound through my speakers only.

 

After checking your forum, I unistalled that driver (and Beats Audio) and installed the High Definition Audio Device driver only (no Beats Audio) and both rear jacks work.

 

So, I can get sound and recording in the rear, but not it the front.

 

I hope you can help me. Thank you. 

 

Re: Sound issues

September 19, 2016, 9:22 am

≫ Next: Re: HP ENVY Recline 23-k100xt Subwoofer Issue

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Hello , Greetings.

 

Thanks for stopping by the HP Support Forums! I am glad to help you with the sound issues that you are facing with the Envy computer.

 

First, try the below-mentioned steps to try and fix the issue:

• Go into Control Panel, then Sound.
• Look for the Recording tab.
• Select your microphone/headset as the default device, and press OK.

If you still face the same issue, then proceed with the steps below:

• Go to device manager (You can give a right click on windows logo on bottom left corner of your screen and select device manager from the list)
• Now maximize the “Sound, video and game controllers” from the list. You will see the audio driver. Then give a right click on the audio driver and choose “Update Driver Software” option.
• Choose the option which says “Search automatically for updated driver software”. Follow the on-screen instructions to update the current drivers.
• Once done, restart the computer and check the sound.

 

Let me know how it goes. Thanks!

Cheers

 

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Re: HP ENVY Recline 23-k100xt Subwoofer Issue

September 18, 2016, 8:49 am

≫ Next: Beats Audio

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i have a HP ENVY 23-m210ea beats special edition all in one . It came with windows 8.1 and worked brilliantly. now all the sound drivers ive tried since installing windows 10 do not work properly for my pc . my subwoofer does not work . there used to be controls in beats console for a subwoofer but are not there anymore. i have had various other problems as ive tried other drivers , no volume controle , no sound at all , no beats console , bass speaker working through headphone socket e.c.t.. . ive tried everything ive read so far to no avail , somebody even said bios might be the problem but i dont tamper with those things , so if you can pls can you suggest something new ty . oh and i have tried the latest hp driver

Beats Audio

September 19, 2016, 8:55 pm

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Ive recently downgraded my windows 10 to windows 7 professional (64bit) ive had beats audio install ive look throw the website and google i couldnt find it would you please help me?

Re: Sound issues

September 20, 2016, 2:25 am

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Sorry, It didn't work. Any thing else you might be able to think of ? 

Re: HP ENVY Recline 23-k100xt Subwoofer Issue

September 20, 2016, 6:22 am

≫ Next: Re: Beats Audio

≪ Previous: Re: Sound issues

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Hi there ,

 

I hope you find your Support Forum experience a positive one!  I understand that you are having an issue with Beats Audio after a Windows 10 upgrade.  I am happy to give you a hand with this.

 

If you haven't already, you could try installing the driver from Windows 8.1 instead of the one for Windows 10, and see if that helps.

 

Please let me know whether that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.

Re: Beats Audio

September 20, 2016, 7:01 am

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Hi:

 

See if this driver works...

 

This package provides the driver for the IDT High Definition Audio solutions in supported models that are running a supported operating system.

 

File name: sp65099.exe

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Re: Sound issues

September 20, 2016, 7:10 am

≫ Next: monitor 2310i

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Hi ,

 

Thank you for the reply. Appreciate your efforts in trying to get the issue fixed.

 

I need to know the manufacturer name of the audio driver to further assist you. Go to Device manager – Expand “Sound, Video and game controllers” and give me the name of the audio driver you see there.

 

Thank you. Have a great day!

 

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

monitor 2310i

September 20, 2016, 9:34 am

≫ Next: My speakers are unsatisfactory for some areas.

≪ Previous: Re: Sound issues

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drivers for moniter 2319i and how to install hdmi drivers

My speakers are unsatisfactory for some areas.

September 20, 2016, 11:01 am

≫ Next: Re: Front Audio / Headset Jacks Not Working

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The speakers function but lack volume in some areas. The speakers and sound card  are HD  Audio Stero Integrated Sound DTS Audio.  I do not know the bit capacity but 24 is recommended.

 

Need recommendations for speakers, approximate cost

 

Plese advise

 

Re: Front Audio / Headset Jacks Not Working

September 20, 2016, 1:20 pm

≫ Next: Re: Windows 10 not recognizing the Audio mixer of the Sound Max integrated digital HD Audio

≪ Previous: My speakers are unsatisfactory for some areas.

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Good Afternoon ,

This is a great location for extra support! I see that you are having issues with the front sound not working. I would be glad to help you.

 

Try these documents to see if it will resolve the issue: 

• No Sound From the Front Audio Port.

• Resolving Microphone Problems.

To say thanks, you can click on the "Thumbs Up" and if the issue is resolved you can click on the "Accept as Solution" button. Please let me know the outcome. Cheers!
 

Re: Windows 10 not recognizing the Audio mixer of the Sound Max integrated digital HD Audio

September 21, 2016, 12:26 am

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My problem is not yet solved because my desktop PC still does not recognize the stereo mixer, even if i see it is present as a audio device, with the line-in and the microphone.

But to record directly while playng in necessary the stereo mixer is working.

 

The strange thing that i look but yet not i understand, is that on my laptop HP 2530p elitebook, which also migrated to win10, the stereo mixer works very well, having the same integrated audio chip, and having the same drivers now installed on my desktop PC, while on this last the mixer is not recognized.

 

The only difference that exists between the two computers laptop and desktop, is that the first have been automatically updated with the release windows 10 pro, while the desktop has been updated (always automatically) with the win10 version home, but both the laptop and the desktop have identical Windows 10 version 1511, build SO 10586,589.

Re: Sound issues

September 21, 2016, 12:41 am

≫ Next: Re: Front Audio / Headset Jacks Not Working

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Thank you for responding again. What I've pulled up is IDT High Definition Audio CODEC. That's the only thing that shows up under Sound, Video and game controllers. I hope that helps. Again, Thank you for your assistance with this.

 

Dale

Re: Front Audio / Headset Jacks Not Working

September 21, 2016, 2:41 am

≫ Next: Re: Front Audio / Headset Jacks Not Working

≪ Previous: Re: Sound issues

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HI @Gemini02.

 

As I said, I had checked the forum before posting and tried the procedures you directed me to in your reply as well as various others. Nothing has worked. 

 

I will try to post screen shots of the sound properties with further details when I return to my PC later today. 

 

Thanks for your help.

 

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Re: Front Audio / Headset Jacks Not Working

September 21, 2016, 6:40 am

≫ Next: Re: My speakers are unsatisfactory for some areas.

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Hi ,

 

You could do a chipset and bios update to see if that will resolve this issue.

 

Here is the link: HP ENVY Desktop - 700-414.

 

Let me know how you make out.

 

Thanks!

Re: My speakers are unsatisfactory for some areas.

September 21, 2016, 9:46 am

≫ Next: Re: I CANT SWITCH ON BANG AND OLUFSEN

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Hi beachside423,

 

Can you give some examples of when the speakers work well and when they do not? Sometimes there are different sites or apps that provide a better audio signal than others. So if you are listening to audio while on the Internet and that's when the audio is lower, it could also be related to the download/buffering signal strength or just the quality of the sound file.

 

Active (with their own power source ) external speakers will generally give better audio quality overall. When it comes to what speakers would work best for you, it comes down to three main questions you'll need to answer for yourself first:

1) What audio experience do you want? For example, do you want loud, full digital surround sound for movies, or do you just want some basic audio that is louder than your integrated speakers?

2) How much are you willing to spend on speakers?

3) Do you need wired or wireless speakers?

 

There are lot of different speaker options on the market. Here is what HP is selling online:

http://store.hp.com/us/en/ContentView?eSpotName=Accessories&storeId=10151&langId=-1&catalogId=10051#speakers

Re: I CANT SWITCH ON BANG AND OLUFSEN

September 21, 2016, 4:20 pm

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It keeps going back to the select audio auto detect.

Re: I CANT SWITCH ON BANG AND OLUFSEN

September 21, 2016, 4:24 pm

≫ Next: Re: I CANT SWITCH ON BANG AND OLUFSEN

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What other options are there on that screen? I ask because I don't have this monitor personally, but I'm trying to see if I can help identify the problem from what I know of other monitors and audio issues.

 

Also, do you have any other speakers or headphones plugged into the monitor or the PC it's connected to?

Re: I CANT SWITCH ON BANG AND OLUFSEN

September 21, 2016, 4:30 pm

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Well the other options are display port audio, mhl/HDMI audio and pc analog audio. I don't have anything plugged in just using the monitor speakers.